Desktop Step by Step
Mobile Step by Step
I have used the download links but I need to download again
You are allocated one download allowance per item if you need to use the download links again, just email us at firstname.lastname@example.org and we will resend the links.
I have downloaded the mobile presets to my desktop
That’s ok, you can airdrop the mobile preset ZIP files to your phone just make sure you have ‘Zip Extractor’ app downloaded on your phone first to extract the files properly.
Lightroom does not load the presets
You must have the latest version of Lightroom installed.
I need more help
We will respond to you within 24 hours.
We can recommend the following Youtube videos for installation help: